Bharat Sanchar Nigam Limited (BSNL), the state-owned telecommunications provider, is stepping up its digital game. The launch of a new online portal for SIM card ordering and home delivery marks a meaningful shift in how the company is trying to reach and serve its users. It’s a modern convenience that feels long overdue, and it comes just after the soft launch of BSNL’s much-anticipated Quantum 5G Fixed Wireless Access (FWA) service—a clear indicator of a company leaning hard into modernization.
The Quantum 5G FWA service made its quiet debut on June 18, 2025, in Hyderabad. This wasn’t just a tech demo—it was a statement. What sets it apart? It’s an entirely indigenous, SIM-less solution for fixed wireless broadband, capable of delivering fiber-like speeds over a 5G radio network. The launch happened at BSNL’s Ameerpet Exchange, with Chairman & Managing Director Shri A. Robert J. Ravi in attendance. For a nation pushing self-reliance in tech, this rollout fits squarely within the Atmanirbhar Bharat narrative. Thanks to a Direct-to-Device platform, users don’t need a physical SIM card—their equipment authenticates automatically. That’s not just clever engineering; it positions BSNL as India’s first operator with a production-grade SIM-less 5G system.
Initial trials in Ameerpet have been more than promising. With download speeds clocking in at 980 Mbps and upload speeds around 140 Mbps—and latency under 10 milliseconds—it’s easy to imagine this service supporting UHD streaming, online gaming, and the demands of remote work. Perhaps more striking, though, is the ease of installation. The system uses BSNL’s existing tower network, and customers can self-install the gateway without the hassle of laying down fiber. It’s faster, it’s simpler, and it could be a game-changer in areas where infrastructure is tricky. The phased launch is strategic, with feedback from early users shaping the broader rollout. By September 2025, Quantum 5G FWA is expected to reach cities like Bengaluru, Pondicherry, Visakhapatnam, Pune, Gwalior, and Chandigarh. The pricing—₹999 for 100 Mbps and ₹1499 for 300 Mbps—positions it as a strong option for homes and small businesses.
Now, alongside all this high-speed talk, BSNL has quietly made another customer-centric move: a digital portal for ordering SIM cards with doorstep delivery. It’s an upgrade to the experience, and really, it reflects the changing expectations of today’s telecom users. We want less paperwork, fewer store visits, and more control from our screens.
The portal—https://sancharaadhaar.bsnl.co.in/BSNLSKYC/—is live and pretty straightforward. Whether you want a prepaid or postpaid connection, the self-KYC feature lets you handle verification online. No need to carve out time for a trip to a BSNL outlet. Just provide your PIN code, name, and an alternate mobile number. After a simple OTP-based verification, you’re all set. And yes, the SIM shows up at your doorstep. It’s a small thing, perhaps, but also a big step in removing friction from the user journey.
It’s worth noting that this could significantly ease the pressure on BSNL’s physical stores—especially as more users consider switching due to the company’s affordable plans. This approach isn’t just convenient; it’s strategic. By simplifying how people can get started with BSNL, the company might just increase its reach in Tier-2 and Tier-3 cities where access to telecom storefronts is often limited.
Zooming out a bit, all of this fits into a broader strategy. BSNL is aiming to have 1 lakh 4G sites active by the end of June 2025, with all towers 5G-ready. That’s no small feat. And again, the theme of self-reliance runs deep: the entire Quantum 5G FWA tech stack—from core to RAN to CPE—has been built by Indian vendors. That includes contributions from Tejas Networks and a TCS-led consortium, who are also behind BSNL’s indigenous 4G stack that can be upgraded to 5G.
While the Quantum 5G FWA is currently geared toward homes and businesses, BSNL isn’t stopping there. The operator is gearing up to bring 5G to mobile users soon, with spectrum already allocated in the 700 MHz and 3.3 GHz bands. Trial runs have already been conducted in key cities like Delhi, Jaipur, Lucknow, Bhopal, Kolkata, and Chennai.
And honestly, the online SIM ordering might seem minor in the grand scheme of national 5G strategy—but these are the moves that stick. When a user finds the process easy and pain-free, it shapes how they see the brand.
The response so far on social platforms suggests this was the right move. People have long asked for BSNL to embrace digital conveniences, and now, it finally is. Whether it’s SIM-less 5G for ultra-fast home internet or simply avoiding a queue at the store, BSNL is starting to feel less like a legacy provider and more like a contender.
FAQ
Q1: What is BSNL Quantum 5G FWA?
A1: It’s an indigenous, SIM-less broadband service that uses 5G radio technology to deliver high-speed internet to homes and businesses.
Q2: Where is it available?
A2: It launched in Hyderabad on June 18, 2025, and is expanding to cities like Bengaluru, Pondicherry, Pune, and more by September.
Q3: How do I order a BSNL SIM online?
A3: Visit https://sancharaadhaar.bsnl.co.in/BSNLSKYC/, fill in your details, complete the OTP verification, and you’re done.
Q4: Is home delivery available?
A4: Yes, after successful KYC, BSNL delivers your SIM card to your doorstep.
Q5: Why use the online portal?
A5: It’s easier, quicker, and avoids the hassle of visiting a store.
Q6: What speeds does Quantum 5G FWA offer?
A6: Plans start at 100 Mbps for ₹999/month and go up to 300 Mbps for ₹1499/month.
Q7: When will mobile 5G services roll out?
A7: Soon. Trials are ongoing in multiple cities, and the infrastructure is being finalized.
Q8: What is self-KYC?
A8: It’s an online identity verification process you complete during the SIM order—no store visits required.
Q9: Is BSNL’s 5G technology truly indigenous?
A9: Yes, from core to customer hardware, the tech is made by Indian companies.
Q10: Is there a helpline for issues?
A10: Yes, you can call 1800-180-1503 for assistance with online SIM orders.
